Privacy Policy

Phantom Armory ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our cosplay creation and 3D printing services, visit our website, or contact us. 1. Information We Collect We may collect the following information: Personal Information Name Email address Phone number Shipping and billing address Payment information (processed securely through third-party payment providers) Project and Design Information 3D files you upload (such as STL, OBJ, or other formats) Custom design requests Measurements for cosplay fitting Reference images or instructions Technical Information IP address Device type Browser type Website usage data 2. How We Use Your Information We use your information to: Provide cosplay design and 3D printing services Process and deliver orders Communicate with you about your project Improve our services and products Provide customer support Ensure security and prevent fraud We only use your uploaded 3D files and designs for the purpose of completing your order. 3. Ownership and Confidentiality of Designs Your custom designs and uploaded files remain your property. Phantom Armory will not sell, share, or reuse your private files without your permission. We may display completed projects for portfolio or promotional purposes only with your consent. 4. Sharing Your Information We do not sell your personal information. We may share information only when necessary with: Payment processors Shipping and delivery providers Website hosting services Legal authorities if required by law 5. Data Security We use reasonable technical and organizational measures to protect your personal information and files. However, no internet system is completely secure. 6. Data Retention We keep your information only as long as necessary to: Complete your order Provide customer support Meet legal and business requirements You may request deletion of your data at any time. 7. Your Rights You have the right to: Access your personal information Request corrections Request deletion of your data Withdraw consent for data use To make a request, contact us using the information below. 8. Children's Privacy Phantom Armory does not knowingly collect personal information from children under 13 without parental consent. 9. Changes to This Privacy Policy We may update this Privacy Policy at any time. Updates will be posted with a new effective date. 10. Contact Information Phantom Armory Email: [Insert Email] Website: [Insert Website URL] Location: Dubai, United Arab Emirates If you have any questions about this Privacy Policy, please contact us.